Year-round community and educational platform with certification exams
Weber Saint-Gobain trains and certifies craftsmen on demand in the Professional Artisans Club, a 3D expo that connects all trades in the construction industry.
384
Unique visitors to the educational platform.
1 174
Completed training courses.
8
Certified training areas.
The challenge
During the COVID pandemic, Weber was looking for a solution to train and certify its craftsmen, with the option to automate the entire process. Weber didn't just want webinars and manual certification as in previous years. Craftsmen use the certificates to prove their competence to work with a given Weber material, and the experience also carries weight in selection processes. Weber needed an on-demand certificate solution that automated the whole process.
The solution
Happenee created a 3D Expo for Weber with booths for each craft profession, featuring pre-recorded videos and learning materials. After studying the materials, attendees took a test on the platform and received a unique, dated certificate upon passing. Each booth could also host streamed webinars to encourage interaction between trainers and attendees. Everything was integrated into the Professional Artisans Club platform.
“We appreciate the personal approach and development aimed specifically for our company, the clarity and easy accessibility for our customers.”
The results
- In 2021, craftsmen generated 500 certificates and attended 2,000 training sessions without the need for human intervention.
- Weber saved up to half the costs associated with the entire organization and training.
- Each craftsman could generate a certificate 24/7 when needed, independent of training dates.