From check-in to attending, fast and on the record

Check-in & On-site is the operational layer that moves attendees through the door: one QR code, one service app, one administration view, with badge printing and exception handling built in.

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Tailored to your events.

4.7 on Capterra · verified reviews

Used by teams getting thousands through the door without a queue

The operational reality

Check-in is where event operations hold together, or fall apart

Queues form, tickets get lost in inboxes, VIPs arrive without a clear path, and someone always turns up unregistered. Running that with a paper list and a spare laptop scales poorly and leaves no usable record afterwards.

Check-in today On Happenee

A paper list and a spare laptop at the door QR scan check-in at every entry point

VIPs queue like everyone else Group shown at scan time, protocol at a glance

No usable record after teardown Every scan stored and exportable

What it does

Check-in as a structured operation, not a paper list

Scan in, in seconds

Scan the QR code from the confirmation e-mail, the PDF ticket or the event app, using the Service App on iOS or Android.

It works at any entry point, main door, workshop room or VIP lounge, and the attendee’s group shows the moment the code reads.

Define points per event

Run as many check-in points as the venue needs. Each is set to the behaviour it has: arrival, departure, a one-time voucher check, or repeated access to a zone or a shuttle.

The same scans can also feed a leaderboard score.

Recognize who needs what

Group membership shows as you scan, whether it came from a ticket, a registration answer, a workshop sign-up or a discount code.

Staff see VIP, speaker or workshop track on the spot, together with any note on the attendee.

Print badges and keep the record

Name badges print on arrival from a thermal printer paired over Bluetooth. Two formats: 80 × 50 mm with a QR code for networking, or 70 × 29 mm with the name alone.

A tablet in kiosk mode absorbs the rush, and every scan stays in the record for the headcount and the report.

Key features

Whatever the door throws at you, handled at the scan

Four point types

Check-in (single entry), Check-out (leaving with a retained arrival record), One-time check (voucher or gift), and Recurring check (zones, shuttles, repeat access). The same scans can feed a gamification score in Leaderboard.

Group display at scan time

Group membership shows as you scan, driven by tickets, registration answers, workshop sign-ups or discount codes.

Automatic badge printing

Brother QL-820NWB thermal printers paired over Bluetooth, with loaner printers available too. Two formats: 80 × 50 mm with QR for networking, and 70 × 29 mm name-only.

Staff mode and Kiosk mode

The Service App runs two ways. Staff mode is event staff at the desk, scanning QR codes or checking people in by name. Kiosk mode is an unattended tablet on a stand: the attendee holds up their own QR, the screen confirms their name and ticket type, and the badge prints from their contact fields. A failed scan sends them to a staff member, so nobody hits a dead end.

Check-in administration

A browser-based view to search, resend a confirmation with QR, generate a one-time login, mark arrival manually, and register fast on-site, plus attendee notes visible in the Service App.

Scan export & event staff accounts

Scan export and attendance statistics for reporting and reconciliation, with individual event staff accounts for a separate audit trail per staff member.

Across the event lifecycle

Every scan rolls up into the final attendance export

Set up on-site

Define check-in points with the right behavior per location

Select the groups to display at scan time: VIP, Speaker, ticket type, workshop

Install the Service App, set each station to Staff mode or Kiosk mode, pair Brother QL-820NWB printers over Bluetooth, set and test label size

Send a morning reminder e-mail with the QR ticket to keep it at the top of inboxes

Run it live

Scan QR codes at each point: badges print in roughly one second

Handle QR-less attendees in Check-in: search, resend the confirmation, issue a one-time password, or add on the spot

See group membership under each name, so VIPs and speakers are routed correctly

Close the loop

Export the full scan log: who, when, which point, to feed reporting and invoicing

Review attendance statistics by attendee and by location from the check-in settings

What you get

A door that holds together under pressure

Book a demo

30-minute call · tailored to your events

Sub-second check-in

Under one second per attendee when the QR is ready, and reliable exception handling through Check-in, so QR-less guests don’t stall the queue.

The right routing

Structured routing of VIPs, speakers and workshop tracks through group-based recognition at the scan point.

A complete record

A complete attendance record for reporting, invoicing and follow-up, and consistent check-in across recurring events, run the same way by different teams.

Fits

The guest list becomes the door, then the record

Platform overview

Registration & Access

The guest list that powers check-in.

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Event App

Tickets and QR codes already in attendees’ hands.

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Analytics & Integrations

Scans become attendance you can report on.

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Trusted across industries running events as a system

“You don’t need any other apps. Everything is connected and continuously developed. We really value their support for our events and the flexibility to customize.”

Miloslav TučekCommunication and Event Specialist, Česká spořitelna