“You don’t need any other apps. Everything is connected and continuously developed. We really value their support for our events and the flexibility to customize.”
Miloslav TučekCommunication and Event Specialist, Česká spořitelna
From check-in to attending, fast and on the record
Check-in & On-site is the operational layer that moves attendees through the door: one QR code, one service app, one administration view, with badge printing and exception handling built in.
Book a demo
30-minute call.
Tailored to your events.
4.7 on Capterra · verified reviews
Tailored to your events.
Used by teams getting thousands through the door without a queue
The operational reality
Check-in is where event operations hold together, or fall apart
Queues form, tickets get lost in inboxes, VIPs arrive without a clear path, and someone always turns up unregistered. Running that with a paper list and a spare laptop scales poorly and leaves no usable record afterwards.
Check-in today
On Happenee
A paper list and a spare laptop at the door
QR scan check-in at every entry point
VIPs queue like everyone else
Group shown at scan time, protocol at a glance
No usable record after teardown
Every scan stored and exportable
What it does
Check-in as a structured operation, not a paper list
Scan in, in seconds
Scan each attendee's QR code from the confirmation e-mail, PDF ticket, or the Event App using the Service App on iOS or Android, and record every arrival as it happens.
Define points per event
Run multiple check-in points, each configured for the behavior it needs: check-in, check-out, one-time checks for vouchers, or recurring checks for zones and shuttles.
Recognize who needs what
Surface group membership at scan time: VIP, Speaker, workshop track, so hostesses route the right people correctly, with attendee notes on hand.
Print badges and keep the record
Print name badges automatically on arrival via Bluetooth thermal printers, support self check-in stations, and record every scan for live headcount and reporting.
Across the event lifecycle
Every scan rolls up into the final attendance export
01
Set up on-site
Define check-in points with the right behavior per location
Select the groups to display at scan time: VIP, Speaker, ticket type, workshop
Install the Service App, set each station to Staff mode or Kiosk mode, pair Brother QL-820NWB printers over Bluetooth, set and test label size
Send a morning reminder e-mail with the QR ticket to keep it at the top of inboxes
02
Run it live
Scan QR codes at each point: badges print in roughly one second
Handle QR-less attendees in Check-in: search, resend the confirmation, issue a one-time password, or add on the spot
See group membership under each name, so VIPs and speakers are routed correctly
Register repeat-scan points: zones, shuttles, meal vouchers, as often as needed without blocking anyone
03
Close the loop
Export the full scan log: who, when, which point, to feed reporting and invoicing
Review attendance statistics by attendee and by location from the check-in settings
Recognize every check-in in one scan
Scan in, in seconds
QR tickets scanned at any entry point: main door, workshop room or VIP lounge, with the attendee’s group shown the moment the code reads.
Badges printed, record kept
Badge printing fires on scan, self check-in stations absorb the rush, and every presence point stays in the record for the report.
Key features
Whatever the door throws at you, handled at the scan
Four point types
Check-in (single entry), Check-out (leaving with a retained arrival record), One-time check (voucher or gift), and Recurring check (zones, shuttles, repeat access). The same scans can feed a gamification score in Leaderboard.
Group display at scan time
Group membership shows as you scan, driven by tickets, registration answers, workshop sign-ups or discount codes.
Automatic badge printing
Brother QL-820NWB thermal printers paired over Bluetooth, with loaner printers available too. Two formats: 80 × 50 mm with QR for networking, and 70 × 29 mm name-only.
Staff mode and Kiosk mode
The Service App runs two ways. Staff mode is the hostess at the desk, scanning QR codes or checking people in by name. Kiosk mode is an unattended tablet on a stand: the attendee holds up their own QR, the screen confirms their name and ticket type, and the badge prints from their contact fields. A failed scan sends them to a staff member, so nobody hits a dead end.
Check-in administration
A browser-based view to search, resend a confirmation with QR, generate a one-time login, mark arrival manually, and register fast on-site, plus attendee notes visible in the Service App.
Scan export & hostess accounts
Scan export and attendance statistics for reporting and reconciliation, with individual hostess accounts for a separate audit trail per staff member.
What you get
A door that holds together under pressure
30-minute call · tailored to your events
Sub-second check-in
Under one second per attendee when the QR is ready, and reliable exception handling through Check-in, so QR-less guests don't stall the queue.
The right routing
Structured routing of VIPs, speakers and workshop tracks through group-based recognition at the scan point.
A complete record
A complete attendance record for reporting, invoicing and follow-up, and consistent check-in across recurring events, run the same way by different teams.
Trusted across industries running events as a system
“They’re constantly rolling out new features and truly listen to their customers and their feedback.”
Markéta UhrováStart it Manager, ČSOB
“A really strong partnership. They’re fast, easy to talk to, and they understand our needs and the challenges behind them.”
Marie JestříbkováEvent Manager, Generali Česká pojišťovna
